Keller Williams proves the be one of the best; in an industry that relies on customer service, they received the JD Power Customer Satisfaction Award, rating KW the highest in overall customer satisfaction for home buyers among national real estate firms for three years in a row!

This speaks volumes in a real estate market that is struggling.  Home buyers need a real estate agent that understands the current real estate market and has their best interests at heart. When you choose to buy or sell real estate, know that you are in excellent hands with a Keller Williams agent and having won the JD Power Customer Satisfaction Award proves it!

These results are determined by the buyer’s experience with their real estate agent. Keller Williams Realty was tops in this category and the overall satisfaction of buyers for the industry from 2008-2010.

This study also noted the importance of using a real estate agent when buying or selling real estate and relying on the negotiating skills of their chosen agent to help in navigating the current real estate market.

Update: Keller Williams was a finalist for the best in Buyer Customer Satisfaction for 2011, but didn’t win the top award. This gives us more motivation to reclaim the top spot in the industry in 2012!